Terms & Conditions

Terms & Conditions

  1. Below terms and conditions applicable when bookings are communicated with Matumi Golf Lodge via email correspondence. Not applicable via direct bookings (NightsBridge) – Different terms and conditions.
  2. All cancellations must be in writing to confirm date of cancellation.
  3. Booking advise to be completed, scanned and emailed back to us.
  4. Unless prior arrangements have been made with management, balance payments are required for the above as well as all extras.
  5. We accept either cash, or all major credit cards for payment, regret no Diners Club.
  6. No company accounts will be accepted without prior management approval. All guests are requested to settle balance accommodation prior to arrival or departure.
  7. R 1,000.00 refundable breakage deposit will be levied upon arrival for groups of 5 or bigger, or for guests staying longer than 5 nights.
  8. Should the booking be cancelled within 6 days of arrival (even if the booking was made within 6 days of arrival), the cancellation fee for the full amount will be due by the guest, company or agent. Should the booking be cancelled within 7-10 days prior to arrival, 50% of the quoted amount will be due by the guest, company or agent. Should the booking be cancelled within 10-18 days prior to arrival 20% of the quoted amount will be due by the guest, company or agent. if credit card details have been provided below, the amounts will be debited accordingly, alternatively an invoice will be forwarded for payment.
  9. No animals are allowed in the lodge.
  10. Check in time is from 14h00 until 20h00 (if later please make prior arrangements), and check out time is prior to 10h00, we need to clean the room in time for the next guests arriving.
  11. A charge of R150.00 per room will be levied for late checkouts.
  12. No smoking is permitted inside any of the rooms, a cleaning fee of R 1, 000.00 will be charged if guests do not comply.
  13. No “outside” liquor permitted.
  14. For the ladies, we have an in house Salon, should you want any treatments done please kindly advise us in advance. We will gladly forward you the price list and we can make a booking for you to avoid any dissapointments when you arrive. Mpumalanga Self Catering Lodge

Sleeping-OUT Valued Partner, Nelspruit Accommodation.
Sleeping-OUT Valued Partner, Nelspruit Accommodation

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